Cream Bow Teddy Bear Soft Toy
₹579
₹899
Privacy Policy
Privacy Policy
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Introduction
At Add Soft Toys, we value the privacy of our customers and are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, place an order, or interact with our services.
By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.
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Information We Collect
To provide better services and ensure smooth order processing, Add Soft Toys may collect the following information:
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Full name
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Mobile number
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Email address
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Delivery address
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Billing information
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Order details and purchase history
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Payment status and transaction details
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IP address and device information
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Website usage data
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Cookies and browsing preferences
This information may be collected when you:
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Create an account on our website
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Place an order
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Contact our customer support
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Subscribe to offers, updates, or newsletters
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Interact with our website, advertisements, or marketing campaigns
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How We Use Your Information
The information collected by Add Soft Toys may be used for the following purposes:
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To process and deliver your orders
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To confirm orders and send delivery updates
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To provide customer support
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To manage returns, exchanges, refunds, or complaints
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To improve website functionality and user experience
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To personalize your shopping experience
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To prevent fraud and unauthorized transactions
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To conduct internal analytics and service improvements
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To send promotional offers, updates, or service notifications, if opted-in
We only collect information necessary to provide our services effectively.
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Sharing of Information
Add Soft Toys does not sell, rent, or trade your personal information to third parties.
However, we may share limited information with trusted third parties when necessary for service operations, including:
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Delivery or courier partners for order fulfillment
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Payment gateway providers for transaction processing
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Technology service providers supporting website operations
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Marketing or communication service providers, if required
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Legal authorities, if required under applicable laws
All such third parties are expected to maintain the confidentiality and security of your information.
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Payment Information
Online payments on the Add Soft Toys platform are processed through secure third-party payment gateways.
Add Soft Toys does not store or have direct access to your complete payment card details such as:
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Credit card numbers
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Debit card numbers
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CVV details
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Net banking passwords
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UPI PINs
All payment transactions are handled through encrypted and secure payment processing systems.
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Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience.
Cookies may be used to:
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Remember user preferences
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Improve website performance
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Analyze traffic and usage patterns
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Provide personalized content
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Improve product recommendations
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Support marketing and promotional campaigns
Users may choose to disable cookies through their browser settings. However, some website features may not function properly without cookies.
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Data Security
Add Soft Toys takes reasonable technical and organizational precautions to protect your personal information against:
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Unauthorized access
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Misuse
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Loss
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Alteration
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Disclosure
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Fraudulent activity
While we implement security measures, no method of data transmission over the internet can be guaranteed to be completely secure. Therefore, users share information at their own discretion.
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Data Retention
We retain personal information only for as long as necessary to:
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Provide services and fulfill orders
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Maintain order records
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Comply with legal obligations
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Resolve disputes
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Prevent fraud
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Enforce company policies
Once the information is no longer required, reasonable steps are taken to securely delete or anonymize it.
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User Rights
Users may have the right to:
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Request access to their personal data
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Request correction of inaccurate information
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Request deletion of personal information where applicable
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Opt out of promotional or marketing communications
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Request information about how their data is used
Requests regarding personal data may be submitted through our contact details provided below.
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Third-Party Websites
The Add Soft Toys website may contain links to third-party websites, payment gateways, courier tracking pages, or external services.
Add Soft Toys is not responsible for:
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Privacy practices of third-party websites
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Content available on external websites
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Security of third-party platforms
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Policies followed by external service providers
Users are encouraged to review the privacy policies of any third-party websites they visit.
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Children’s Privacy
Add Soft Toys sells soft toys and related products that may be suitable for children. However, our website and services are intended to be used by adults, parents, guardians, or authorized buyers.
We do not knowingly collect personal information from children without parental or guardian consent. If such information is found, we may take steps to delete it from our records.
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Marketing Communications
By providing your contact details, you may receive:
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Order updates
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Delivery notifications
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Promotional offers
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New product updates
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Festival sale announcements
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Service-related communication
Users may opt out of promotional communications at any time by contacting us or using the unsubscribe option, where available.
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Policy Updates
Add Soft Toys reserves the right to update, modify, or change this Privacy Policy at any time without prior notice. Any changes will be updated on this page.
Users are encouraged to periodically review this Privacy Policy to stay informed about how we protect personal information.
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Contact Information
If you have any questions regarding this Privacy Policy or how your information is handled, you may contact us at:
Add Soft Toys Support
Email: info@addsofttoys.com
